Shipping policy

Thank you for shopping with Lustro Luxe!
We’re committed to delivering your orders safely and quickly, ensuring you enjoy a smooth and reliable shopping experience every time.

📦 Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • You will receive a confirmation message or email once your order is successfully placed.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚛 Shipping Time

  • Standard delivery time across Pakistan: 2–5 working days.

  • For remote areas, delivery may take an additional 1–2 days.

  • We partner with trusted courier services to ensure safe and timely delivery.

💸 Shipping Charges

  • Free Shipping on all orders above PKR 4,000 / AED 150.

  • For orders below this amount, a small delivery fee may apply (shown at checkout).

🌍 International Shipping

Currently, Lustro Luxe delivers only within Pakistan and UAE.
We’re working to expand our delivery network soon — stay tuned!

🔎 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.
You can use this number to track your parcel’s status anytime.

🕒 Delays & Support

While we aim for fast delivery, delays may occur due to unforeseen courier issues, weather, or holidays.
If your order is delayed beyond the expected time, please contact our support team for quick assistance.

📧 Email: support@lustroluxe.com
💬 WhatsApp: Available 24/7 for customer support

💖 Our Promise

At Lustro Luxe, we ensure every package is handled with care and precision — from our warehouse to your doorstep.
Your satisfaction is our top priority.